Join the emerging digital engagement leaders who have already made the switch to Social Pinpoint.
Dedicated Customer Support
We offer a range of support resources to assist you on your community engagement journey, including monthly community training sessions, 24/7 human moderation, and access to our dedicated Learning Centre, which is equipped with a wide array of helpful materials and best Practices to continuously improve and develop skills.
“It was seamless. If there was a hiccup, the team communicated it immediately and dealt with it promptly. We could not have asked for a better experience to be perfectly honest. And that continues with the help that we receive day to day. It’s excellent. Top tier.” – Comox Valley
IAP2 Core Value Award Winners
The IAP2 Core Value Awards acknowledge and promote projects and organizations leading in public participation, community engagement, and stakeholder involvement. These awards endorse excellence, quality, and innovation in the field, emphasizing alignment with the IAP2 Core Values.
International and Australasian Organization of the Year
Share Your Thoughts. Shape our Future - Engaging Wannon
North American Organization of the Year
City of Pittsburgh: Engage PGH
International and Australasian Research Award
Moreton Says: Hearing the Missing Voices
Making the switch to Social Pinpoint is easy, seamless, and secure.
We understand that data is your most precious asset.
One of the biggest concerns clients have is their data and how it will be migrated. We get it, data is one of your most valuable assets. That is why we have made it our mission to create a data migration process that is second-to-none and produces predictable, quality-assured results.
Our automated migration process makes switching effortless. You’ll be up and running in no time with limited disruptions.
“Launching an engagement platform may sound overwhelming. My advice is with the right platform, efficient onboarding, and exceptional support, it’s not as daunting as you may think. Any issues I had were taken care of right away…and I’m really picky.” – Municipality of Grey Highlands
View the Municipality of Grey Highlands full case study here >
How it Works
Our automated migration process offers a seamless, pain-free experience. We maintain and protect all your data, so you don’t have to be prey to vendor-lock in.
We take great care in ensuring your data is successfully migrated to your satisfaction, here’s an example of how we migrate clients from Engagement HQ/Bang the Table/Granicus:
1. You provide access to your current Engagement HQ/Bang the Table/Granicus account as a site admin.
2. You let us know which projects you’d like to migrate and if you’d like to make any updates to how you manage data.
3. We neatly package up all relevant data and export this.
4. We carefully verify your data to ensure there are no gaps or missing elements.
5. We import your data into your brand new Social Pinpoint account and map all collected feedback and content to the correct tool.
6. You review your data to check all content and feedback has been successfully migrated.
7. Prior to launch, we conduct one final migration to align any updates or changes to your current Engagement HQ/Bang the Table/Granicus account.
8. It’s time to celebrate – it’s GO LIVE time with Social Pinpoint!
Social Pinpoint + Consultation Manager Integration
The only engagement duo you need.
By simultaneously using Social Pinpoint and Consultation Manager (a centralised stakeholder relationship management platform) together, you can create a more robust and streamlined engagement and consultation process that accommodates various stakeholder preferences and needs while efficiently managing the data and administrative aspects of the process.
Frequently Asked Questions
Start engaging with your community today.
Our expert team is available to show you how to get the most out of your online community engagement platform.
Speak with us
