Community engagement tailored to your organization

We’ve connected organizations with their communities and stakeholders on thousands of successful projects. With a range of annual subscription options, our plans are suited for all organization sizes.

Our Starter package is designed to help you get started with the basics
  • Unlimited public projects
  • 5 user licenses
  • All participation tools
  • Standard content tools
  • Reporting and analytics
  • Page drafts, versioning and scheduled publishing
  • Standard design template with basic brand integration
  • Basic training and support
Take your online community engagement to the next level
  • Unlimited private and public projects
  • 8 user licenses
  • All participation tools
  • Standard content tools
  • Reporting and analytics
  • Page drafts, versioning and scheduled publishing
  • Build your own design theme to match your brand
  • Moderate training and support
  • Basic API access

Are you looking for a single project subscription?

We understand that at times, you may not need an entire engagement hub to support the delivery of your community engagement consultation.

Single project subscriptions are readily available for community engagement consultants, planners, and architects to enhance their digital offerings.

Compare the PlansStarterProfessionalPremium
Engagements (aka Projects)UnlimitedUnlimitedUnlimited
Private Engagements
Categories and Location Tagging
Multiple Domains
Participation toolsStandardPremiumPremium
Content toolsStandardStandardPremium
User Management
User Registration
User RolesStandardStandardCustom
Site Admin Licenses235
General Users35Unlimited
Social Sign-on
Site Management
Version Control
Scheduled Publishing
Approvals Workflow
First-time Publishing Permissions
Hub Pages
Reporting & Analysis
Basic API
Advanced API
Analysis Assistant100,000 comments/year (sentiment detection only)100,000 comments/year (sentiment, language, keywords, and named entities)
Site ThemeStandardBuild Your OwnCustom
Advanced Page Templates
Community Building
Mailer (Campaigns and Lists)
Interest Lists / New Project Notifications
'Follower' Functionality
Custom Email Templates
TrainingVia Learning Centre1x Personalized basic training session2x Personalized basic training session
Technical SupportTicketPhone + TicketPhone + Ticket
Nominated Support Contacts1 Contact2 Contacts4 Contact
Progress MeetingsHealth Check2/year4/year
Coaching Service2/year

Access the new Social Pinpoint today!

Social Pinpoint is the leading platform solely dedicated to community engagement. Feel empowered by our innovative solution that is here to enhance your every day.

If you’re a current SPP Classic customer, upon request you can gain access to a full-featured trial site for the new version of Social Pinpoint.

Take your digital engagement practice to a new level.

Your questions, answered.

Generally, all of our subscriptions are on an annual basis. We do have the option for single project subscriptions.

It sure is! We understand your concerns for security as it is a critical element to online engagement. We protect your information and also provide regional hosting options. Social Pinpoint stores your data but does not use it in any capacity, as you own the data you collect.

Yes we do. Our trials last for 14-days and you can utilize all of Social Pinpoint’s features. To make your project public, you will need a paid subscription. We also ensure that all of your data is saved until you choose a subscription so you won’t need to start from scratch. We do not require any payment information for you to sign up for a free trial. Please contact our team if you would like to get started at

Social Pinpoint does not require your stakeholders to create an account in order to leave feedback on projects. Mandatory registration can be implemented if you choose. Many clients opt for mandatory registration to enhance the quality of their feedback data.

Social Pinpoint does have a built-in filter for explicit, profane or threatening content. Anything flagged by this filter will require admin review before going public. We also offer 24/7 human moderation as well, allowing you to remain confident in creating a safe space for your community at all times.

Yes. Our tools are built with mobile in mind first, as we know that a majority of stakeholders will engage on smart phones or tablets.


Start engaging with your community today.

Our expert team is available to show you how to get the most out of your online community engagement platform.