Social Pinpoint Subscription Plans Social Pinpoint Subscription Plans

Community engagement tailored to your organization

We've connected organizations with their communities and stakeholders on thousands of successful projects. With a range of annual subscription options, our plans are suited for all organization sizes.


Our Starter package is designed to help you get started with the basics

  • Unlimited public projects
  • 5 user licenses
  • All participation tools
  • Standard content tools
  • Reporting and analytics
  • Page drafts, versioning and scheduled publishing
  • Standard design template with basic brand integration
  • Basic training and support


Take your online community engagement to the next level

  • Unlimited private and public projects
  • 8 user licenses
  • All participation tools
  • Standard content tools
  • Reporting and analytics
  • Page drafts, versioning and scheduled publishing
  • Build your own design theme to match your brand
  • Moderate training and support
  • Basic API access

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Equip your entire team with the leading community engagement solution

  • Unlimited private and public projects
  • Unlimited general user licenses
  • 5 site admin licenses
  • All participation tools
  • Premium content tools
  • Reporting and analytics
  • Page drafts, versioning and scheduled publishing
  • Custom design theme for optimized brand integration
  • Superior training and support
  • Full API access
  • Publishing approvals workflow

Are you looking for a single project subscription?

We understand that at times, you may not need an entire engagement hub to support the delivery of your community engagement consultation.

Single project subscriptions are readily available for community engagement consultants, planners, and architects to enhance their digital offerings.

Compare the PlansStarterProfessionalPremium
Engagements (aka Projects)UnlimitedUnlimitedUnlimited
Private Engagements
Categories and Location Tagging
Multiple Domains
Participation toolsStandardPremiumPremium
Content toolsStandardStandardPremium
User Management
User Registration
User RolesStandardStandardCustom
Site Admin Licenses235
General Users35Unlimited
Social Sign-on
Site Management
Version Control
Scheduled Publishing
Approvals Workflow
First-time Publishing Permissions
Hub Pages
Reporting & Analysis
Basic API
Advanced API
Analysis Assistant100,000 comments/year (sentiment detection only)100,000 comments/year (sentiment, language, keywords, and named entities)
Site ThemeStandardBuild Your OwnCustom
Advanced Page Templates
Community Building
Mailer (Campaigns and Lists)
Interest Lists / New Project Notifications
'Follower' Functionality
Custom Email Templates
TrainingVia Learning Centre1x Personalized basic training session2x Personalized basic training session
Technical SupportTicketPhone + TicketPhone + Ticket
Nominated Support Contacts1 Contact2 Contacts4 Contact
Progress MeetingsHealth Check2/year4/year
Coaching Service2/year

Access the new Social Pinpoint today!

Social Pinpoint is the leading platform solely dedicated to community engagement. Feel empowered by our innovative solution that is here to enhance your every day.

If you’re a current SPP Classic customer, upon request you can gain access to a full-featured trial site for the new version of Social Pinpoint.

Take your digital engagement practice to a new level.

Your questions, answered.

How long is my subscription?

Is my data secure?

Do you have a free trial?

Do my project stakeholders have to create an account with Social Pinpoint?

Is my Social Pinpoint platform monitored for inappropriate content?

Are Social Pinpoint tools mobile friendly?


Start engaging with your community today.

Our expert team is available to show you how to get the most out of your online community engagement platform.

Speak with us