A platform built to effectively engage anyone, anywhere

Social Pinpoint is a comprehensive online platform that helps you to create meaningful and accessible engagement opportunities that bring your community together.

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Flexible online community engagement tools

Social Pinpoint’s inclusive and engaging suite of online community engagement tools will encourage citizens to share their feedback.

With 40+ tools (and counting), we are consistently investing in our technology so that you can adapt your approach for every project, constantly grow your capabilities, and stay at the cutting edge of community engagement.

Participation tools

Gather quantitative, qualitative, and spatial insights that will better inform your decision-making and drive better outcomes for your community.

Content tools

Better communicate your plans, strategies, policies, and programs through more compelling, interactive formats and effortlessly display your information in unlimited combinations.

Unparalleled flexibility

Tailor a solution that is perfectly suited to your community engagement strategy to design a unique experience for your community.

Beautiful community engagement sites

Social Pinpoint was created so that absolutely anyone could design a community engagement website with accessibility in mind.

With an easy to learn, and even easier to use drag-and-drop interface, Social Pinpoint helps you incorporate great looking design that invites interaction. This means that building a site that always looks great and captures the attention of your citizens is easily achievable.

Engagement hub

Launch a single engagement hub to promote ongoing and active public participation with a customizable registration system.

Web accessibility

Built to WCAG 2.2 Level AA standards, Social Pinpoint is designed to create accessible web experiences for all visitors.

Customized branding

Our enhanced brand integration instantly elevates the authority of your site and helps reinforce the authenticity of every engagement.

Empower your online community

Promote ongoing and active public participation with automated relationship-building tools that establish a consistent feedback loop with your community.

With a simple registration process, you can start gathering meaningful data and learn more about the needs of your community. Allow your citizens to subscribe for notifications in their areas of interest and follow projects that impact them.

Citizen membership

Build a member base through a flexible and customizable user registration system that works at a sitewide or tool level.

Project following

Make it easy for your members to receive project updates and subscribe to key projects that interest them.

Automated updates

Keep your members coming back through automated notifications when new projects have published that match their preferences for topics and locations.

Analytics built for community engagement

Social Pinpoint includes a range of integrated analytics tools and highly visual, out-of-the-box reports so you can track performance and uncover insights

Designed specifically for public engagement, you can easily track both the reach and depth of your engagements, further understand performance, and learn how people have engaged with your projects. You really don’t have to spend hours analyzing community feedback.

Data visualizations

View information as interactive, dynamic data visualizations to help you interpret patterns and trends.

Engagement rates

Track how well you are converting your visitors against a number of key goals, and discover how your visitors are interacting and contributing to your projects.

Multi-level reporting

View any reports at a project, group, team, or sitewide level to quickly determine project success, or pinpoint gaps in performance.

Our team is here to support you, every step of the way.

No matter where your organization is in its community engagement journey, we want to ensure you feel supported.

Your success is our success.

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Industry

Participation Tools