24/7 content moderation
Social Pinpoint’s moderation system screens inappropriate content contributed by your participants, ensuring content stays appropriate and respectful so you can engage with confidence.
With content moderation services included in all packages, you can rest assured that user-added content will be diligently screened and removed if necessary. Our helpful human moderators watch over your site or project, even when you’re not around.
A priority on security and safety
As a company specializing in community feedback and data, we’ve always ensured that our security practices represent the highest possible standards.
In an ever-evolving security landscape, we also want to ensure you are supported by robust systems and processes in place. Your Social Pinpoint platform will reinforce a strong security culture regarding your implementation and approach to risk management. We pride ourselves in secure data management and ensure your data is hosted in your federal jurisdiction or closest acceptable regional location.
Supported by our expert, knowledgeable team
Our team is skilled and experienced in crafting incredible digital engagement solutions so you can always feel supported to exceed your goals.
Our approach is to share our knowledge and experience with you, to help you get the most out of the software and grow your capabilities. With access to a local dedicated Customer Success Manager, you will receive responsive, knowledgeable, and friendly technical support to ensure things keep running smoothly.