Capturing data from your community or stakeholders is essential. But, to capture feedback that is meaningful and actionable, you need to ask the right questions.
With our Surveys, you have the choice of over 18 Question Types, including: Single Select, Multi Select, Dropdown, Polling, Matrix, Semantic Differential, Multi Select Grid, Ranking, Slider, and more.
Our powerful Surveys are easily embedded to capture that ‘in the moment’ engagement and create a cohesive experience for your community. By embedding your Survey into an Ideas Wall, Interactive Map, or Engagement Page, you can amplify engagement opportunities.
But, if you just need a standalone survey that can be set up and shared within minutes or embedded on your organization’s site, we can do that too.
Our Surveys are smart, which means you can simply capture more meaningful, personalized data by implementing Skip Logic and Custom Variables.
Combine this with Pagination and Cloning and you have the ability to efficiently capture consistent, high-quality information whilst reducing survey fatigue.
Our intelligent, responsive platform design will smoothly adjust to various screen sizes. Easily enhance your in-person engagement activities with the flexibility of online engagement.
We believe everyone deserves a voice and we continually build on, meet, or wherever possible exceed WCAG 2.1 Level AA, the current global web accessibility standard.
AI-driven moderation allows you to maintain control of the conversation with in-built profanity filters and review tools, including email notifications, tagging, image review, and more.
Our self-service Administration Portal makes it quick and easy to set up your projects. If you need an extra hand, we have extensive Project Setup Guides or our Support Live Chat.
Fast and efficient data analysis is effortless with our in-built reports and dashboarding tools, including: sentiment analysis, automated key phrase analysis, and response tagging.
Adapt your conversation, alter your engagement period and remain agile to the needs of your community by creating a standalone solution or easily embedding our tools into your website.
Ready to explore Social Pinpoint? Our expert team is available to show you how to get the most out of your online community engagement platform.