For all sizes of organizations, cities & governments.

We've connected organizations with their communities and stakeholders on thousands of successful projects. With a range of annual subscription options - we are confident we can provide you with a suitable solution, deliver value and get results.

Starter

Perfect for organizations new to online engagement wanting to try a single project consultation.

1 Project
1 Admin User
Basic Reporting

Engagement Dashboard and csv export

Basic Engagement Toolkit

Choose from one our Mapping, Ideas Wall or Project Landing Page options

Online Support

Full access to our extensive knowledge-base, support portal, email support, live chat

Small Team

Suitable for smaller organizations with multiple online engagement projects.

2 to 5 Projects

2 to 5 projects/ individual consultations

5 Admin Users
Standard Reporting

Engagement Dashboard, csv exports, mapping reports

Standard Engagment Toolkit

Each project using one of our Mapping, Ideas Wall or Project Landing Page options including surveys and discussion topics

Online and Phone Support

Full access to our extensive knowledge-base, support portal, email support, live chat and phone support during standard business hours (AEST, CST)

Project Landing Pages

Create landing pages for your projects to host further information, upcoming events and more.

Enterprise

For larger organizations or those requiring a full online engagement platform

Unlimited Projects

Unlimited projects/ individual consultations

Unlimited Admin Users
Advanced Reporting

Engagement Dashboard, csv exports, mapping reports, Survey/ Engagement Export PDFs, weekly email reports

Advanced Engagement Toolkit

Each project using one of our Advanced Mapping, Ideas Wall or Project Landing Page options including surveys and discussion topics, participatory budgeting and more.

Online and Phone Support

Full access to our extensive knowledge-base, support portal, email support, live chat and phone support during standard business hours (AEST, CST)

Project Landing Pages

Create landing pages for your projects to host further information, upcoming events and more.

Full Engagement Platform

Create a full online engagement platform with all of our pages functionality, engagement widgets, sub-project spaces and more.

Custom URL

Link your site to your own custom URL/ domain name

Regional Hosting

Secure data hosting in your country (Canada, Australia, USA, United Kingdom, request additional)

API Access

Secure access to our extensive API for integration to other systems (including our custom integration to Consultation Manager)

Bundled Services

Bundle consultancy services, advanced account management and training into your package for a turn-key solution.

Full Pricing Comparison

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Account Details

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Feature Starter Small Team Standard Enterprise
Number of Projects 1 2 to 5 6 to 20 Unlimited
Hosting Standard Standard Regional Regional
User Management

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Feature Starter Small Team Standard Enterprise
Admin Users 1 5 20 Unlimited
Private Project Access - -
Stakeholder Profiles -
Advanced Permission Roles - -
Engagement Tools - Mapping

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Feature Starter Small Team Standard Enterprise
Map Editor
Standard Base Maps
Drawing RoutesComing Soon - -
Image Layers -
GIS Shapefiles -
Geosurvey - -
Google/Bing/HERE Base Maps - -
Esri Integration and Custom Base Maps - -
Enable Discussions on comments - -
Custom Sidebar Tabs - -
Number of Marker Types 3 6 Unlimited Unlimted
Engagement Tools - Idea Walls

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Feature Starter Small Team Standard Enterprise
Enable Discussions on comments - -
Custom Sidebar Tabs - -
Engagement Tools - Surveys

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Feature Starter Small Team Standard Enterprise
Survey Builder
Standard Surveys
Dynamic SurveysComing Soon - -
Discussion Forums

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Feature Starter Small Team Standard Enterprise
Discussion Topics 3 Unlimited Unlimited Unlimited
Discussion Forums
Stories
Participatory Budgeting

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Feature Starter Small Team Standard Enterprise
Budget Voting
Knapsack Style
Regional Currency Styling
PAGES AND HOSTING

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Feature Starter Small Team Standard Enterprise
Project Landing Pages
Account Landing Pages
Custom Javascript/ CSS -
Regional Hosting - -
Custom URL - -
Multiple Site URLs - -
BRANDING

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Feature Starter Small Team Standard Enterprise
Site Logo
Custom Branding Colors -
Custom Icons - -
Moderation

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Feature Starter Small Team Standard Enterprise
Profanity Filter
Link/URL Detection
Sentiment AnalysisComing Soon - -
Response Tagging - -
Reporting

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Feature Starter Small Team Standard Enterprise
CSV Export
Engagement Dashboard
Survey/Engagement Export PDFs -
Mapping Report -
Weekly Email Reports - -
Offline Engagement ImportComing Soon - -
Integrations

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Feature Starter Small Team Standard Enterprise
API Access - -
Consultation Manager Custom Integration - -
MailchimpComing Soon - -
Survey MonkeyComing Soon - -
STAKEHOLDER MANAGEMENT

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Feature Starter Small Team Standard Enterprise
Stakeholder Activity -
Tagging/Segmentation -
Custom Fields - -
EMAIL

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Feature Starter Small Team Standard Enterprise
Standard submission response email
Moderator emails
Send domain/reply custom domain
Stakeholder broadcast emails - -
Newsletter/HTML editor emails + scheduling
Coming Soon
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SOCIAL MEDIA SHARING

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Feature Starter Small Team Standard Enterprise
Twitter
Facebook
LinkedIn
Messenger
Email
Custom Hashtags & Social SettingsComing Soon - -
SUPPORT

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Feature Starter Small Team Standard Enterprise
Email and Helpdesk
Live Chat
Phone Support -
Quarterly Account Management meeting $ $
Dedicated Account Management $ $ $
Onsite Training $ $ $
CONSULTANCY SERVICES

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Feature Starter Small Team Standard Enterprise
Graphic Design $ $ $ $
Site Setup $ $ $ $
GIS Services $ $ $ $
Additional Training $ $ $ $
Dedicated Account Management $ $ $ $
Onsite Training $ $ $ $

Engagement Consultant

Are you a consultant providing or proposing a solution for a client? Our one-off online engagement hosting solutions can help you increase the value of your offering by using our world class online engagement solutions.

For consultants considering multiple single project subscriptions please contact us to discuss our solutions partner offerings. We aim for long term relationships with all of our clients so if you need something flexible just let us know!

Single Project Consultation

Choose from our full range of engagement tools including Social Pinpoint Interactive Mapping, Ideas Wall, Surveys, Discussion Forums and more.

Get all of the features and functionality in our Standard option above but for one project with up to 5 admin users. Perfect for a one-off consultation.

Need something else?

Don't see a solution that fits your requirements - or are you an non-profit or have an educational use case? Contact us to discuss options.

Pricing FAQ's

- Trial Questions -

How does the 14-day free trial work?

Within the 14-days you can use all Social Pinpoint's features. To make your project public, you will need a paid subscription.

What happens after my free trial?

Your data is saved until you choose a subscription so you won't need to start from scratch.

Do I need a credit card to sign up?

Nope. We do not require any payment info for the free trial.

- Payment Questions -

What payment methods do you accept?

Credit card, PayPal and invoicing.

Do I have to sign a contract?

No, though our plans are yearly you are free to cancel anytime and the account will expire at the end of the 12 months.

Can I change my plan later?

Yes, you can upgrade or downgrade your account anytime and we can pro-rate what you have paid within the same 12 month period.

- Product Questions -

Can I set up my project myself?

Yes. Social Pinpoint is a self service platform so you'll have access to all the tools and documentation to create your own projects. If you get stuck we are also here to help!

Can I add my own data and branding to my project?

Yes - you can upload your own data to the map and customize instructional text, logos, icons, URL and branding.

Is my data secure?

It sure is! We understand your concerns for security as it is a critical element to online engagement. We protect your information and also provide regional hosting options. For more information security visit our FAQ's page.