On-Demand Webinar

Unlocking Participant Insights with Social Pinpoint’s People Report

In this 45-minute customer training, Social Pinpoint experts Stephan Nakamura (Senior Implementation Manager) and Woo-Ree Cho (Senior Customer Success Manager) share best practices for collecting demographic data and deliver a live demo of the People report, so you can see who’s engaging in your projects and uncover opportunities to tailor your outreach. They also highlight new platform features that encourage ongoing participation and provide deeper audience insights.

Key takeaways include:

How to analyze and interpret data in Social Pinpoint’s People report
How to ask and design demographic questions to capture meaningful participant insights
Ways to leverage new Social Pinpoint features, such as the Follow button and the translation block in the Overview report

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Senior Implementation Manager | Social Pinpoint

Stephan Nakamura

Stephan is a Senior Implementation Manager at Social Pinpoint, responsible for guiding clients through onboarding and platform setup to ensure smooth, effective implementations. With a strong background in project management and software development, Stephan has led numerous initiatives that deliver exceptional results for clients, helping them maximize the platform’s potential.

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Senior Customer Success Manager | Social Pinpoint

Woo-Ree Cho

Woo-Ree is a Senior Customer Success Manager at Social Pinpoint, supporting community engagement agencies since 2018. She builds lasting client relationships and drives successful outcomes by helping organizations enhance their community engagement strategies. Woo-Ree’s dedication to customer success and expertise in engagement make her an invaluable asset to both clients and the Social Pinpoint team.

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