Effective community engagement starts with understanding what’s working—and why.
With the right data, you can uncover how people are discovering your projects, which strategies are driving participation, and where to focus your efforts for the greatest impact. Reporting isn’t just about tracking numbers; it’s about turning information into insight, and insight into action.
In this 1-hour session, platform experts Stephan Nakamura (Implementation Manager) and Woo-Ree Cho (Senior Customer Success Manager) show you how to get the most from your Overview reports, with a special focus on Referral Types to help you track and optimize how visitors are finding and engaging with your projects.
Key takeaways:
- How to navigate and understand the Overview report dashboard
- Key metrics and analytics to watch
- How to interpret Referral Types and apply them to your engagement strategy
- How to use reporting to identify trends and improve project outcomes over time
Whether you’re new to reporting or looking to deepen your knowledge, this session is designed to give you actionable insights to get the most out of your Social Pinpoint analytics.
