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Seattle Public Utilities: Building a Centralized Approach to Stakeholder Engagement

The expansion of Seattle Public Utilities (SPU) services alongside Seattle’s growth brought new challenges in community engagement and stakeholder management. Leveraging Social Pinpoint and Consultation Manager, SPU now operates with a centralized, collaborative approach that improves internal coordination, supports regulatory compliance, and enables more consistent, transparent engagement with stakeholders across projects and programs.

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Northern Beaches Unveils Plan to Engage Multicultural Communities

Northern Beaches Council takes a proactive approach to engagement, focusing on capacity building and fostering lasting partnerships with community groups—particularly those that are often hard to reach or easily overlooked. The Council recently developed a Multicultural Inclusion Plan aimed at strengthening connections with its diverse communities.

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PAE Promotes Inclusivity Through Hybrid Engagement

Recognizing the diverse needs of its residents, the City of Port Adelaide Enfield (PAE) has consistently offered a range of engagement methods. To further promote inclusivity, Port Adelaide Enfield launched an inclusive initiative to give people with disabilities, or those helping them, a voice in shaping the community's future.

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Glen Eira Understands Community Priorities for a Better Future

Glen Eira City Council actively fosters inclusivity by ensuring that every community member is recognized and heard through a combination of broad and targeted engagement strategies. An example of this is Glen Eira's 'Our Priorities, Our Future' initiative, where Glen Eira deployed different engagement efforts to reach diverse demographics within the community.

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Banyule City Council Connects with the Community Through Art

Banyule City Council exemplifies inclusive community engagement, demonstrating a strong commitment to ensuring that all voices, particularly those from underrepresented groups, are acknowledged, heard, and valued. This dedication is reflective in various initiatives, including their new artwork project which involved working with a First Nations artist for its Shaping Banyule engagement platform.

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