Titans of Community Engagement: Making Meaningful Impact with Limited Resources

Stacey serves as the Community Ambassador for the Village of DeForest, where she leads communications, community engagement, and marketing efforts. She spearheaded the launch of Engage DeForest, led a community-wide public art campaign, and guided the village through a successful website refresh. As a team of one, Stacey wears many hats to keep residents informed, connected, and inspired to participate in local initiatives. Her passion is making government communication both accessible and engaging, and she’s excited to share her perspective on using Social Pinpoint to strengthen community connections.

Fiona is the Public Engagement Specialist at the District of Squamish where she leads cross-departmental civic engagement to ensure community voices are heard and integrated into Council decisions. With a background in community engagement, policy innovation, strategic communications, and arts/culture, she brings a creative and heart centered approach to engagement that emphasizes connection, inclusivity, and fresh ways for inspiring participation. Fiona studied political science and communications at Simon Fraser University, social innovation at the University of Waterloo, and is certified in public participation through the International Association for Public Participation (IAP2). She is also a Director at Large at Squamish Arts where she lends a strategic hand to elevating arts and culture in Squamish.

Amber is the Manager of Community Engagement and Special Projects with the City of League City. Her fresh approach to community engagement means breaking out of the traditional mold and approaching outreach with new perspectives, creative communication tactics, and a customer-service driven mindset. This starts with engaging residents early on and throughout the duration of each City-initiated project. Amber holds a bachelor’s degree in psychology, is a former entrepreneur and business owner, and prides herself in providing world-class customer service for over 20 years in both the public and private sectors.

Dan Keane serves as the North American Sales Manager at Social Pinpoint, where he spearheads initiatives to grow the company’s presence and develop innovative business strategies. With nearly eight years of experience in the engagement industry, Dan has partnered with leading organizations and supported hundreds of clients in creating impactful digital engagement strategies. He is IAP2-trained and holds a Professional Certificate in Public Engagement from the Davenport Institute for Public Engagement and Civic Leadership.

Melissa leads implementation and adoption at Social Pinpoint, specializing in designing and optimizing digital engagement strategies for transportation, urban planning, and infrastructure projects. With five years of experience in community engagement, she empowers organizations to leverage digital tools for meaningful public participation effectively. Passionate about streamlining processes and enhancing user experiences, Melissa works closely with partner organizations to deliver impactful and lasting engagement outcomes.