On-Demand Webinar

Mastering User Management in Social Pinpoint

Curious about how to manage users and permissions more effectively in Social Pinpoint?

In this session, Implementation Manager Stephan Nakamura and Senior Customer Success Manager Woo-Ree Cho guide you through the ins and outs of user management within Social Pinpoint. Learn how to streamline your team’s workflow, understand different user roles and permissions, and discover how to manage users more effectively for seamless project creation and collaboration.

Key takeaways:

Understand who can create projects and the different roles involved in user management
Learn about user hierarchies and how to manage permissions at various levels
Discover where to update user profiles and modify permissions to grant additional actions
Get a clear breakdown of two key user roles and their responsibilities within the platform

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Interesting and well-organized

The webinar helped clarify the functions of the Team Leads vs Project Leads

Implementation Manager | Social Pinpoint

Stephan Nakamura

Stephan is an Implementation Manager at Social Pinpoint, responsible for guiding clients through onboarding and platform setup to ensure smooth, effective implementations. With a strong background in project management and software development, Stephan has led numerous initiatives that deliver exceptional results for clients, helping them maximize the platform’s potential.

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Senior Customer Success Manager | Social Pinpoint

Woo-Ree Cho

Woo-Ree is a Senior Customer Success Manager at Social Pinpoint, supporting community engagement agencies since 2018. She builds lasting client relationships and drives successful outcomes by helping organizations enhance their community engagement strategies. Woo-Ree’s dedication to customer success and expertise in engagement make her an invaluable asset to both clients and the Social Pinpoint team.

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