Moderation isn’t just about keeping things civil; it’s about fostering a supportive online environment where everyone feels respected, valued, and encouraged to participate. When moderation is effective, communities grow stronger, discussions stay productive, and people feel empowered to have a say in decisions that shape their lives and communities.
If you’re looking to deepen your understanding of moderation, this session is for you! Our Implementation Manager, Stephan Nakamura, and Senior Customer Success Manager, Woo-Ree Cho, walk you through the key principles of community moderation and provide actionable insights on how to configure Social Pinpoint’s flexible moderation tools to set your clients up for success.
Key takeaways:
- Overview and importance of moderation in community engagement: Learn why moderation is crucial for creating a safe, respectful space that fosters participation.
- What effective community moderation looks like: Understand the key elements that make moderation successful and keep discussions on track.
- Social Pinpoint’s moderation process and configuration options: Explore the flexibility of Social Pinpoint’s moderation tools and how they can be tailored for each project.
- Best practices for configuring moderation: Get tips on setting up moderation settings to suit the unique needs of every project and client.
