Times a Changin': Growing pains in digitizing engagement
There are increasing expectations from communities on the field of public participation, its practitioners, and the decision-makers we support.
There is an increasing appetite to use online engagement to expand reach and hear from more people - however, the culture shift from traditional to digital engagement hasn't quite caught up. Miranda will share her frank observations, growing pains and wins in helping her organization and clients with this shift.
Bio: Miranda Eng
Miranda is a Senior Consultant at Context, an Argyle company, among the largest independent engagement and communications consulting firm in Canada.
She has worked on high-profile engagement programs in public policy and infrastructure, leading the online engagement programs on contentious projects like exploring mobility pricing policy in Metro Vancouver, and engaging the City of Calgary on whether or not to bid for the 2026 Olympic and Paralympic Games. As a platform-agnostic engagement firm, she has grown Context's audit and advisory services helping organizations better reach and hear from the public and stakeholders through better digital engagement. She will be speaking at the 2019 North American International Association of Public Participation (IAP2) Conference on The Art and Science of Designing Online Engagement.
Miranda also brings expertise in reaching underrepresented and marginalized communities, and presented on a Context's Model for Inclusive Public Participation, co-created with Vancouver's Chinatown community, at the 2018 IAP2 Conference and encore webinar.