Free Webinar

2025 Year in Review (ANZ): Community Engagement Highlights & 2026 Trends

December 11, 2025
11am AEST | 1pm NZDT (30-minute Duration)

2025 has been a defining year for community engagement.

Expectations have shifted, digital tools have transformed how we connect, and new approaches—both online and in-person—have given residents a stronger voice in shaping decisions.

As the year comes to a close, it’s the perfect time to pause, reflect, and take stock of what worked and what’s ahead.

Join Andrew Coulson, Head of Practice & Strategic Relationships at Social Pinpoint, and Don Sharples, Global Head of Enablement, both with extensive experience supporting engagement practitioners, as they explore:

Standout projects from 2025 across ANZ and the strategies that made them successful
Key lessons learned across the industry
How community expectations and engagement methods continued to evolve
Emerging trends and opportunities to watch in 2026

Whether you’re new to digital engagement, a seasoned practitioner, a long-standing Social Pinpoint customer, or using another platform, this session will arm you with a deeper understanding of the ANZ engagement landscape and actionable insights to engage residents more effectively in the new year.

Can’t attend live? Register anyway and we will follow up with a link to the recording.

Head of Practice & Strategic Relationships | Social Pinpoint

Andrew Coulson

Andrew is an experienced community engagement specialist with 18 years' experience on the front line of the practice in the UK and Australia, and nearly 6 years' experience in digital community engagement. With senior experience in consultation, collaboration, and communication across various public participation roles in local and state government, housing, water, and the charity sector, Andrew is also the instigator of an annual Global Community Engagement Day, which came about during his time with Engage 2 Act. Andrew is now Head of Practice and Strategic Relationships, working with both current and potential customers using Social Pinpoint and Consultation Manager. Personally, Andrew has adopted the Adelaide Crows as his local team and is a well-known chocoholic.

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Global Head of Enablement | Social Pinpoint

Don Sharples

Don has worked in community and stakeholder relations since 2003, contributing to engagement, planning, and approvals for some of Australia’s and the UK’s largest infrastructure projects, both in-house and as a consultant. Today, he focuses on providing practitioners with the best tools for the job and collaborating with them to build best-in-class digital solutions.

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