Stakeholder Tracking
View and track information about the stakeholders who have participated in any project in your account. With in-depth filtering, blocking, and time-stamped activities, you can remain confident in tracking all interactions.
Plus, you can easily search, export, or import any relevant information you need to capture for record-keeping.
Segmentation using Tags
You can proactively tag stakeholders, add notes, and view all of the responses they have made. This is a fantastic way of identifying what specific stakeholders are interested in!
For example, Ben always interacts with transport planning projects – you can tag Ben with ‘Transport’ and ensure he stays informed on any updates or new consultation opportunities.
On the flip side, you can also identify serial spam commenters or trolls.
Consultation Manager Integration
Social Pinpoint seamlessly integrates with Consultation Manager. Leading organizations trust Consultation Manager as their up-to-date source of all stakeholders, interactions, issues, sentiment and actions.
With intelligent data relationships and record linkages, Consultation Manager enables organizations to manage issues and mitigate risks proactively.
Our intelligent, responsive platform design will smoothly adjust to various screen sizes. Easily enhance your in-person engagement activities with the flexibility of online engagement.
We believe everyone deserves a voice and we continually build on, meet, or wherever possible exceed WCAG 2.1 Level AA, the current global web accessibility standard.
AI-driven moderation allows you to maintain control of the conversation with in-built profanity filters and review tools, including email notifications, tagging, image review, and more.
Our self-service Administration Portal makes it quick and easy to set up your projects. If you need an extra hand, we have extensive Project Setup Guides or our Support Live Chat.
Fast and efficient data analysis is effortless with our in-built reports and dashboarding tools, including: sentiment analysis, automated key phrase analysis, and response tagging.
Adapt your conversation, alter your engagement period and remain agile to the needs of your community by creating a standalone solution or easily embedding our tools into your website.
